NEW Caava Evolve — now AI-ready across every module

One insurance platform for growth, control, and scale

Caava Evolve unifies General Insurance, Life, and Bancassurance on a single architecture — built for African insurers, with AI embedded throughout and governance by design.

Trusted across GIB, Life and Bancassurance deployments in East Africa
Caava Evolve dashboard
📈

1,260 policies

Jan – Jun 2026

AI score: 95/100

Hot lead prioritised

1
Unified platform architecture
3
Product lines — GIB, Life, Banca
5
Outcome-focused value packs
6
Shared platform pillars

Connected to the ecosystems insurers depend on

KRA

IRA

NAICOM

DMVIC

M-PESA

SAP

Navision

The problem

Fragmented systems are holding African insurers back.

Across underwriting, claims, finance and distribution — the same root cause. Disconnected tools that were never built to work together.

01

Disconnected data

Policy, claims and finance live in separate systems. No one has a single view of the customer or the book.

02

Slow product launches

New products and pricing rules depend on engineering queues — turning weeks of opportunity into months of delay.

03

Manual reconciliation

Receipting, GL posting and bank reconciliation still run through spreadsheets, with errors surfacing only at close.

04

Partner onboarding friction

Bringing a bank or channel partner live takes months of integration work instead of a configured workflow.

Product lines

Three lines. One platform. One shared architecture.

Evolve supports General Insurance, Individual & Group Life, and Bancassurance — all on the same customer operations, finance and integration core.

● Customer Operations

A 360° view of every customer, in one screen.

See active policies, claims ratio, premium health and AI-flagged risk signals the moment a client record opens — with sensitive data masked by default and revealed only on need.

  • Entity 360 view across policies, claims and transactions
  • Data masking with permissioned reveal for compliance
  • AI insights surfaced directly on the customer record
Customer 360 view
Claims ratio 34% — below industry avg
● Lead Intelligence — COP

AI prioritises your pipeline, before your team has to.

Every lead is scored on engagement, urgency and deal value the moment it lands — so relationship managers spend time on the conversions most likely to close.

  • Real-time lead heatmaps by source, month and channel
  • AI prioritisation score against engagement and budget signals
  • One-click conversion from lead to prospect to policy
AI lead prioritisation

87 hot leads this month

● Quotation Engine

Compare offers across insurers in one workspace.

Build a multi-risk quote, compare premiums from every connected insurer, and convert the best offer straight to policy — without leaving the screen.

  • Multi-risk, multi-insurer quote comparison
  • AI-flagged best value and lowest-premium offers
  • Direct conversion from quotation to bound policy
Quotation comparison
● Finance & Control

Receipting to reconciliation, fully in view.

Track receipts, payments and pending reconciliation across every branch and organisation, with monthly performance trends and open tickets surfaced automatically.

  • Multi-organisation, multi-branch financial visibility
  • Automated bank reconciliation and GL posting
  • Open ticket tracking for receipts and payment approvals
Finance and Control Platform
● AI-Powered Risk Import

Drop in a spreadsheet. Caava AI validates every row.

Upload any schedule, template or document — Caava AI cross-checks each row against your policy and client master before it ever lands on the policy, cutting manual data entry and underwriting errors.

  • Automatic validation against policy and client master records
  • Supports .xlsx, .csv, .pdf, .docx and image formats
  • Only valid, verified risks are imported to the policy
AI risk import validation
Value packs

Start where value is highest.

Choose the value pack that solves your most urgent operational priority, prove the path, then scale across product lines.

1
Acquire & Quote

Quote, price and issue policies through controlled digital workflows.

2
Service & Retain

Manage endorsements, renewals and reinstatements with fewer manual workarounds.

3
Claims & Settlement

Run structured, auditable claims workflows from intake to settlement.

4
Finance & Control

Improve visibility from premium receipt to reconciliation and ledger posting.

5
Product Launch & Partner Growth

Launch products and onboard partners faster through configurable workflows.

Shared platform pillars

Six pillars. Included in every deployment.

Not sold separately. Powering GIB, Life and Bancassurance from one shared architecture.

Customer Operations Platform

A 360° view of customers, intermediaries, partners and service activity.

Finance & Control Platform

Receipting, ledger posting, bank reconciliation, debtors and creditors.

Evolve Insights

Dashboards, operational reporting and AI-ready analytics across every module.

Evolve Studio

Configure products, screens, workflows and pricing rules with reduced engineering dependency.

Evolve Connect

Integration patterns for payments, regulators, banks, brokers, agents and ecosystem partners.

Trust & Governance

Roles, audit trails, controls and decision governance for board and regulatory confidence.

Why caava evolve

Four reasons insurers choose Evolve.

Built for African insurance complexity

Designed for multi-line operations, regulatory variation, payments, distribution partners and legacy transition.

↗︎

Progressive adoption model

Start with the value pack that matters most, prove the path, then expand without a disruptive big-bang programme.

Core plus workflow modernisation

Strengthens the system-of-record foundation while improving workflows, integrations and operational control around it.

AI-ready and governance-first

Designed to support AI-enabled workflows, auditability, permissions, human oversight and measurable business outcomes.

Integrations

Connected to the ecosystems insurers depend on.

Evolve connects with regulatory, payment, finance, identity and partner ecosystems across African insurance markets.

Regulatory
  • KRA
  • eTIMS
  • IRA
  • NAICOM
  • AKI
Identity & data
  • IPRS
  • NIID
  • DMVIC
  • NTSA
Payments
  • M-PESA
  • Paystack
  • PesaPal
  • Visa
Finance systems
  • SAP
  • Navision
  • Caava FCP
Digital & AI
  • AI document extraction
  • Partner APIs
  • Ecosystem connectors

Start with one value pack. Define a 90-day proof path. Expand with confidence.

Talk to the Caava Group team about progressive insurance modernisation, AI-enabled workflows, and ecosystem integrations built for African insurers.

info@caavagroup.com  ·  www.caavagroup.com  ·  14 Chalbi Drive, Lavington, Nairobi