AI Caava AI — the intelligent automation division of Caava Group

Powering Africa's insurance industry through AI innovation

We design and deploy AI-powered agents that eliminate bottlenecks, reduce risk, and drive smarter, faster decisions — across underwriting, claims, and customer experience.

A specialized division of Caava Group  ·  www.caavagroup.com/caava-ai
Akili AI Platform dashboard by Caava AI
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46 AI agents

12 public · always on

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100+ conversations

145 active sessions

46
AI agents deployed on the platform
100+
Conversations — 145 active sessions
8+
Pre-configured insurance agent templates
24/7
Always-on, human-like engagement

AI across the insurance value chain

Underwriting

Claims

Customer Experience

Payments

Renewals

Analytics

What we do

Modernize core operations with tailored AI.

We help insurance providers modernize core operations using a suite of tailored AI solutions and strategic services.

AI Readiness Assessment

Understand your data maturity and operational gaps before you invest.

Custom Strategy & Roadmap Design

Build a scalable, phased AI implementation plan aligned to business outcomes.

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End-to-End Project Support

From pilot to production, with zero disruption to your live operations.

Data Architecture & Analytics Optimization

Turn scattered data into actionable insights across every workflow.

Executive & Team Training

Empower your teams to lead digital transformation with confidence.

AI Agent Development

Design and deploy intelligent agents tailored to your workflows — from claims processing to customer support — for always-on, human-like engagement.

Meet our insurance AI agents

Agents built to solve specific insurance use cases.

Manage, create, and access AI agents on the Akili AI Platform — start from a pre-configured template or build your own.

● Agent Templates

Get started quickly with pre-configured agents.

Each template is built to solve a specific use case — spin one up, connect it to your workflows, and refine it for your business.

Client Registration Agent

Onboarding

Quotation Management Agent

Sales

Claims Processing Agent

Claims

Policy Underwriting Agent

Underwriting

Renewal Management Agent

Customer Service

Payment Processing Agent

Finance

Brokerage Management Agent

Sales

Risk Assessment Agent

Underwriting

Akili AI agent templates
8+ insurance templates ready to deploy
● Public Agents

Browse and interact with live, publicly available agents.

Production agents already serving insurance customers — from claim reporting and status checking to premium management and payment confirmation.

Statement & Tax Certificate

Statements

Loan Application & Servicing

Loans

Claim Reporting

Claims

Claim Status Checking

Claims

Ordinary Life

Life

Deposit Allocations

Finance

Self-Service Portal Logon

Portal

Payment Confirmation

Payments

Premium Management

Premiums

Platform Analytics

Analytics

Unit Fund Payment Confirmation

Payments

Ordinary Life Assistant

Life

Public AI agents on the Akili platform

12 public agents live — more available

● Specialized Agents

Every specialized agent, in one place.

Agents designed for specific insurance tasks — this is the complete line-up, so there’s nothing more to browse.

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Voice Agents Popular

Natural, human-like voice conversations for service and sales — inbound and outbound, always on.

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Data Analysis

Gain insights from your data with AI-driven analytics — trends, anomalies and answers on demand.

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Document Processing New

Automate extraction and analysis of insurance documents — schedules, claim forms, KYC and more.

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Custom Agents

Build a fully tailored AI agent for your unique workflows — designed, trained and deployed with our team.

Why Caava AI

Five reasons insurers build AI with us.

Deep expertise in the African insurance landscape

Regulation, distribution, payments and legacy realities — we design for the markets you actually operate in.

Modular, interoperable, and secure AI systems

Composable agents and services that plug into your existing stack with governance built in.

No vendor lock-in, no infrastructure overhaul

Adopt at your own pace on your own terms — without ripping out the systems that already work.

Tailored for both large insurers and nimble MGAs

The same platform flexes from enterprise-grade deployments to fast-moving, lean operations.

Backed by the proven delivery capability of Caava Group

Caava AI ships with the delivery muscle of the wider group — Turnkey Africa, Agencify and Caava Evolve — behind every engagement.

Let's talk AI.

Book a deep-dive session with our team to explore how AI can streamline your insurance workflows.

info@caavagroup.com  ·  www.caavagroup.com/caava-ai  ·  14 Chalbi Drive, Lavington, Nairobi